Governance & Compliance
How we handle your data, the terms we work under, and who we are.
Privacy Policy (FADP / GDPR)
Last updated: 11 November 2026Atelier Value LLC ("we", "us") treats the personal data you share with us with care and confidentiality. We are a limited liability company registered in Florida, USA, with executive operations in Bougy-Villars, Switzerland. We process personal data in line with the revised Swiss Federal Act on Data Protection (FADP) and, where it applies, the EU General Data Protection Regulation (GDPR).
1. Who is responsible
ATELIER VALUE LLC
Registered office: 20900 NE 30th Ave. STE 410, Aventura, FL 33180, United States
Executive operations: Bougy-Villars, Canton of Vaud, Switzerland
Data protection contact: contact@ateliervalue.com
2. What we collect and why
- Inquiries. When you write to us through the contact form, by email or by WhatsApp, we receive your name, email address, organization, the category of your inquiry and your message. We use them to reply and to prepare any engagement that follows.
- Bookings. When you book a call, we receive your name, email address, the time you chose and any notes you add. We use them to hold the meeting and send the invitation.
- Readiness Assessment. When you complete our Supply Chain & AI Readiness Assessment, we store your answers, industry and revenue band without your name or contact details, and use them only in aggregate to build industry benchmarks. If you ask us to email you the detailed report, we also receive your name, company and email address, which we use to send the report and, as you agreed, to contact you about it.
- Newsletter. When you subscribe to Notes from the Atelier, we receive your email address and the language you chose, and keep a record of your confirmation. We use them only to send you the monthly letter. Every letter has an unsubscribe link. We also see whether letters are opened and which links are clicked, to learn which topics are useful.
- Engagements and payments. When you become a client, we keep the contract, invoices and payment records needed to deliver the work and meet accounting and tax obligations. Card and bank details are entered with our payment provider; we do not see or store full card numbers.
- Website use. Our hosting provider records standard technical data (IP address, browser, time of visit) to keep the site running and secure. We also count visits with Plausible Analytics, which uses no cookies and does not identify you.
We do not sell personal data, and we do not use it for advertising.
3. Legal basis
We process your data to take steps you request before a contract and to perform a contract (GDPR Art. 6(1)(b)); for our legitimate interest in running a secure website and business (Art. 6(1)(f)); to meet legal obligations such as record keeping (Art. 6(1)(c)); and with your consent where we ask for it (Art. 6(1)(a)).
4. Providers who process data for us
- Hostinger: website hosting (provider based in the EU)
- FormSubmit: delivers contact-form messages to our inbox
- Brevo: the newsletter and the emails our website sends, such as assessment reports (European Union)
- Cal.com: booking calendar (United States)
- Google (Workspace: Gmail, Calendar, Meet): business email, scheduling and video calls (United States)
- Attio: CRM for contacts and client relationships (United Kingdom)
- Granola: notes and transcripts of the meetings we hold with you (United States)
- Microsoft (Outlook, Teams): email and video calls (United States)
- Meta (WhatsApp Business): messaging, if you contact us there (Ireland and United States)
- Stripe: card and bank payments, when offered on an invoice (United States)
- Relay: business bank account (United States)
- Anthropic (Claude) and Google (AI Studio): AI assistance for drafting and analysis (United States)
- Plausible Analytics: visitor statistics without cookies (European Union)
Each provider processes data only to deliver its service to us. Partner firms that work on an engagement with you, for example on financial or legal diligence, receive only what that work needs, under confidentiality.
5. Transfers outside Switzerland and the EU
Several providers are in the United States. Where a provider is certified under the Swiss-US and EU-US Data Privacy Frameworks, transfers rely on that certification. Otherwise they rely on the standard contractual clauses in the provider's data-processing terms.
6. How long we keep data
- Inquiries and bookings that do not lead to an engagement: 24 months after our last contact, then deleted.
- Assessment report requests that do not lead to an engagement: 24 months after our last contact, then deleted. Anonymous assessment answers are kept for benchmarking, as they cannot be linked to you.
- Newsletter subscriptions: until you unsubscribe. After that we keep only what is needed to make sure you receive nothing further.
- Client contracts, invoices and payment records: 10 years after the engagement ends, as accounting and tax rules require.
- Hosting logs: for the limited period set by our hosting provider.
7. Security and confidentiality
The website uses encrypted connections (HTTPS). Access to your data is limited to Atelier Value and to partners working on your engagement. Before you share confidential company data, we sign a non-disclosure agreement. We use AI tools for drafting and analysis only on terms that do not use your data to train models; confidential client data is never entered into tools without such terms.
8. Your rights
You can ask us for access to your data, its correction or deletion, a copy in a portable format, or to restrict or object to its use. You can withdraw consent at any time. Write to contact@ateliervalue.com; we reply within 30 days. You can also complain to the Swiss Federal Data Protection and Information Commissioner (FDPIC) or, in the EU, to your local data protection authority.
9. Changes
We update this policy when our practices or providers change.
Terms of Engagement
Last updated: 9 November 20261. Who these terms apply to
These terms govern advisory services provided by ATELIER VALUE LLC, a Florida limited liability company ("Atelier Value"), to its clients. Where a signed proposal or engagement letter says something different, the signed document prevails.
2. Engagements
Each engagement is defined in a written proposal or engagement letter setting out scope, deliverables, timeline and fees. Work starts once both parties have signed it and, where agreed, the first invoice is paid.
3. Fees and payment
Fees are those stated in the engagement letter, in the currency shown there, and exclude taxes unless stated otherwise. Invoices are payable within 30 days by bank transfer, or by card or bank debit where the invoice offers that option. Late payments may pause the work until settled.
4. What we need from you
You provide the data, access and decision makers the engagement letter lists, on time. If inputs arrive late or change, timelines move accordingly, and additional work is agreed in writing before it starts.
5. Confidentiality
Both parties keep the other's confidential information confidential and use it only for the engagement. Where requested, we sign a separate non-disclosure agreement before receiving data. This obligation continues after the engagement ends.
6. Partners and third parties
We deliver operational, supply chain and working-capital work directly. Where an engagement needs financial, legal or tax expertise, it is provided by partner firms under their own terms, agreed with you in advance. Our AI solutions are co-developed with our technology partner, Venturest.
7. Intellectual property
Once invoices are paid in full, you may use the deliverables prepared for you for your internal business purposes. Atelier Value keeps ownership of its pre-existing methods, frameworks, templates, software and AI tools, including improvements made during the engagement.
8. Our responsibility
We perform our work with due skill and care. Recommendations support your decisions; implementation decisions and their outcomes remain yours, and we do not guarantee specific results. Our total liability for any engagement is limited to the fees paid for that engagement in the 12 months before the claim. Neither party is liable for indirect or consequential losses, such as lost profits. Nothing here limits liability that cannot be limited by law.
9. Cancellation and ending an engagement
Cancellation and refunds follow our Cancellation & Refund Policy. Either party may end an engagement with 30 days' written notice; fees for work performed up to that date remain due.
10. Events beyond our control
Neither party is responsible for delays caused by events outside its reasonable control. The affected party informs the other promptly, and timelines are adjusted.
11. Governing law and courts
These terms and every engagement are governed by the laws of the State of Florida, USA. The state and federal courts located in Miami-Dade County, Florida, have jurisdiction.
12. Changes and contact
We may update these terms; the version in force when an engagement letter is signed applies to that engagement. Questions: advisory@ateliervalue.com.
Cancellation & Refund Policy
Last updated: 9 November 2026Calls and meetings
You can reschedule or cancel a booked call free of charge up to 24 hours before it starts, using the link in your confirmation email. Introductory calls are free of charge.
Engagements cancelled before kickoff
If you cancel a signed engagement before work has started, we refund the fees you have paid, minus the value of work already performed, such as preparation and scoping, at the rates in your engagement letter.
Engagements cancelled after kickoff
Once work has started, fees paid are not refundable. Work stops on the date of cancellation, and fees for work performed up to that date remain due.
Recurring fees
For services billed monthly or annually, such as startup advisory retainers or software licences, you can cancel at any time. The cancellation takes effect at the end of the current billing period, and the period already paid is not refunded.
How to cancel or request a refund
Write to advisory@ateliervalue.com with your name and invoice number. We confirm within 2 business days and process approved refunds within 14 days, to the original payment method.
Legal Notice & Impressum
This legal notice provides the company information required under Swiss law (Art. 3 para. 1 let. s UWG) and comparable rules in other jurisdictions.
Company
ATELIER VALUE LLC
A limited liability company registered in the State of Florida, USA.
Registered office (USA)
20900 NE 30th Ave. STE 410
Aventura, FL 33180
United States
Executive operations (Switzerland)
Bougy-Villars, Canton of Vaud, Switzerland
Managing Director: Rafael Herrera
Contact
General: contact@ateliervalue.com
Advisory: advisory@ateliervalue.com
Phone and WhatsApp: +41 76 370 81 01
Copyright
The design, text, frameworks, methods and visual elements on this website belong to ATELIER VALUE LLC unless stated otherwise. Reproduction or use without our prior written consent is not permitted.
Disclaimer
We take care to keep this website accurate and current, but we cannot guarantee that it is complete or up to date. Its content is general information, not professional advice; advice is given only within a signed engagement.